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📧Email: info@kellyinthesky.com
We're So Glad You're Here!
At KELLY IN THE SKY, every customer matters to us. We want you to feel welcome, supported, and confident every time you shop with us. Whether you're looking for help finding your perfect fit, checking on an order, or simply have a question, we're always happy to help. Your experience means the world to us, and we're here to make every step a little easier. ✨
Email Us Anytime
Have something on your mind? Send us an email! Our Customer Care Team is always happy to hear from you and will do our best to provide a helpful response within 24–48 business hours, Monday through Friday.
For order-related questions, please include your order number so we can locate your purchase and assist you more efficiently.
We're here to make shopping with KELLY IN THE SKY a pleasant experience from the moment you browse to the day your order arrives.
Our team can help with:
Orders & Tracking — Get updates on your purchase and delivery.
Shipping Questions — Learn more about shipping arrangements and delivery.
Returns & Refunds — Get guidance on return requests and refund procedures.
Product Information — Ask about styles, colors, and availability.
Sizing & Fit — Find helpful guidance when choosing your size.
Payments & Checkout — Get assistance with payment questions.
Other Concerns — Let us know how we can make your experience better.
Whatever you need, we'll do our best to help you find the right answer.
KELLY IN THE SKY
892 Little Bear Cv NE
Conyers, GA 30012
United States
Business Correspondence Only — Not a Return Address
Please note that our business address is not our return warehouse. If you need to send an item back, please email our Customer Care Team before shipping anything. We'll provide the correct return address and instructions once your request has been approved.
Monday – Friday: 9:00 AM – 6:00 PM Eastern Time
Saturday – Sunday: Closed
Messages received outside our business hours will be answered on the next available business day. We appreciate your patience and will get back to you as soon as we can.
When reaching out, please include:
Your Full Name
Your Email Address
Your Order Number, if applicable
A Brief Explanation of Your Question
If your order arrives damaged, defective, or incorrect, please attach clear photos of the item, its packaging, and the shipping label. These details help us understand the issue and work toward an appropriate solution.
At KELLY IN THE SKY, we know that great service is about more than answering questions. It's about listening, understanding, and making sure you feel cared for.
Thank you for being part of our journey and for choosing us to accompany you through life's little moments and unforgettable occasions. We're grateful for every order, every message, and every opportunity to serve you better.
Whenever you need us, don't hesitate to reach out. We're always happy to hear from you. 🌷
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